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  2. 4. Ginza, Yurakucho

Tokyo Sightseeing Accessibility Guide

Last updated March 31, 2023

4. Ginza, Yurakucho

Make the round of antenna shops

4. Ginza, Yurakucho

After casually enjoying Kabuki culture and the Edo atmosphere, experience the flavors and crafts of various regions of Japan at antenna shops found around the Ginza/Yurakucho area. Department stores and other buildings provide good universal design facilities. Enjoy a worry-free stroll around Ginza.

  • Metropolitan center and sub-center
  • Culture/History
  • Shopping

Route

Select a spot to see details such as tourist information and barrier-free information.

  1. Start Tokyo MetroHigashi-ginza Station [Exit 3]

    On foot foot

  2. Spot1 Kabukiza Tower 5F, Kabukiza Gallery

    On foot foot

  3. Spot2 Kabukiza Tower B2F, Kobikicho Square

    About 4 minutes on foot foot About 200 meters

  4. Spot3 Iwate Ginga Plaza

    About 16 minutes on foot foot About 950 meters

  5. Spot4 Oishii Yamagata Plaza

    About 3 minutes on foot foot About 180 meters

  6. Spot5 Ishikawa Hyakumangoku Monogatari, Edo Main Store

    About 2 minutes on foot foot About 120 meters

  7. Spot6 Ginza Washita Shop Main Store

    On foot foot

  8. Spot7 TOKYO KOTSU KAIKAN

    About 2 minutes on foot foot About 100 meters

  9. Goal JRYurakucho Station [Central Exit]
  • Information used in the creation of this website was current as of January 2023
  • Indicated route travel times are calculated based on a speed of about 60 meters/minute

Route Details

There is also useful information for when you actually visit a spot, such as the time required, details on restrooms, and travel time between spots.

Explanation of PictogramsNote Items are indicated in dark blue if applicable.

There are restrooms that can be accessed with wheelchairs
Wheelchair-accessible restroom (located within the ticket gates at train and subway stations unless noted otherwise)
There are nursing areas
Nursing area (with diaper-changing table, unless noted otherwise)
Written communication possible through communication boards or paper
Written communication possible through communication boards or paper
Osotomate-friendly facility
Osotomate-friendly facility
Parking for the impaired
Parking for the impaired
Explanations, etc.  available through tactile maps or in Braille
Explanations, etc. available through tactile maps or in Braille
START!
  1. Start Tokyo Metro Higashi-ginza Station [Exit 3]

    The course starts at Exit 3 of Higashi-ginza Station.

    For station details, refer to the Tokyo Metro website.

    Tokyo Metro website

    On foot foot Travel Tips The Kabuki-za Tower is directly connected to Exit 3 of Higashi-ginza Station on the B2 floor.

  2. Spot1 Kabukiza Gallery About 20 minutes

    Kabukiza Gallery

    A place where you can discover the appeal of kabukiand interact closely with it. The contents of theexhibitions and business hours are subject to change.Please check the website, etc. A rooftop garden canbe found on the 5th floor where the gallery is alsolocated, and the “Goemon Stairs,” which connectthe 4th and 5th floors, and the corridor on the 4thfloor have exhibits such as panels, and the buildingmodels of the past Kabukiza Theatres.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • Osotomate-friendly facility
    • 授乳スペース
    • Parking for the impaired
    • No wxritten communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    The Kabukiza Tower, completed in 2013, is directly connected to Higashi-ginza Station. Take an escalator and large exclusive elevator to the gallery on the 5th floor.

    Restroom
    Wheelchair-accessible restroom located near the gallery reception counter on the 5th floor

    Restroom Information

    A wheelchair-accessible restroom (with ostomate facilities) is located near the gallery reception counter on the 5th floor.You can check real-time information about available and crowded restrooms using the following link.
    https://vacan.com/en/building/8PMbdzXN

    Facility Information

    Telephone number
    03-3545-6800
    Address
    Kabukiza Tower 5F, 4-12-15, Ginza, Chuo-ku
    Fee
    free access to some areas *areas with charge are closed
    Hours
    10:30 - 18:00
    Closed days
    Irregular holidays
    Official Website
    https://www.shochiku.co.jp/play/theater/kabukiza/ginza-kabukiza/gallery/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    On foot foot

  3. Spot2 Kobikicho Square About 50 minutes

    Kobikicho Square

    A plaza with a giant symbolic lantern. It is lined with shops that offer kabuki goods and gifts as well as stalls that sell local specialties. It also has a restaurant.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • Osotomate-friendly facility
    • 授乳スペースあり
    • Parking for the impaired
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    Direct access from Exit 3 of Higashi-ginza Station. The floor is flat with wide pathways, and is easy to pass through. It is not crowded and particularly easy to use during the hours after the performances begin (from 11:00 and from 16:30).

    Restroom
    Wheelchair-accessible restroom on B2 floor

    Restroom Information

    A wheelchair-accessible restroom (with ostomate facilities) is located on the B2 floor.You can check real-time information about available and crowded restrooms using the following link.
    https://vacan.com/en/building/8PMbdzXN

    Facility Information

    Telephone number
    03-3545-6551
    Address
    4-12-15, Ginza, Chuo-ku
    Fee
    -
    Hours
    9:30 - 18:30 (varies by shop)
    Closed days
    Irregular holidays
    Official Website
    http://www.kabuki-za.co.jp/guide/kobikihiroba.html

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    About 4 minutes on foot foot About 200 meters

  4. Spot3 Iwate Ginga Plaza About 20 minutes

    Iwate Ginga Plaza

    Enjoy delicacies from the waters and mountains of spacious Iwate Prefecture. The Koiwai soft-serve ice cream that can be enjoyed on the spot is popular year-round.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • オストメイトの対応設備なし
    • 授乳スペースなし
    • 障がい者等用駐車スペースなし
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    When coming from Higashi-ginza Station, elevators are available at Exit 3 and Exit A1 of the Kabukiza Theatre. There is a ramp at the entrance of the shop.

    Restroom
    Wheelchair-accessible restroom

    Restroom Information

    There are wheelchair-accessible restrooms.You can check real-time information about available and crowded restrooms using the following link.
    https://vacan.com/en/place/7nmzN6XW

    Facility Information

    Telephone number
    03-3524-8282
    Address
    Nankai Tokyo Bldg. 1F, 5-15-1, Ginza, Tokyo
    Fee
    -
    Hours
    10:30 - 19:00 (17:00 at the end of every month)
    Closed days
    None
    Official Website
    http://www.iwate-ginpla.net/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    About 16 minutes on foot foot About 950 meters Travel Tips Please be careful as Ginza Yanagidori is crowded with pedestrians, including tourists.

  5. Spot4 Oishii Yamagata Plaza About 20 minutes

    Oishii Yamagata Plaza

    Delicious vegetables from Yamagata are a strong appeal of this shop. It offers plenty of delicacies from Yamagata including processed agricultural products such as pickles and jam, and famous sweets.

    Accessibility Information

    • 車いすのまま入れるトイレなし
    • オストメイトの対応設備なし
    • 授乳スペースなし
    • 障がい者等用駐車スペースなし
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    The 1st floor shopping area can be entered from the road in front without worrying about steps. The heights of shelves and checkout counters are lowered.

    Restroom Information

    There are no wheelchair-accessible restrooms.

    Facility Information

    Telephone number
    03-5250-1752
    Address
    GINZA 1st.5 BLDG. 1F, 2F, 1-5-10, Ginza, Chuo-ku
    Fee
    -
    Hours
    10:00 - 20:00
    Closed days
    None
    Official Website
    http://oishii-yamagata.jp/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    About 3 minutes on foot foot About 180 meters

  6. Spot5 Ishikawa Hyakumangoku Monogatari, Edo Main Store About 20 minutes

    Ishikawa Hyakumangoku Monogatari, Edo Main Store

    Sells alcohol, delicacies, fresh and processed goods, crafts and more. The 2nd floor has a tourism concierge desk (to ask about sightseeing) and an event space.

    Accessibility Information

    • 車いすのまま入れるトイレあり
    • オストメイトの対応設備なし
    • 授乳スペースなし
    • 障がい者等用駐車スペースなし
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    Use the elevator to go between the three floors.

    Restroom Information

    No wheel-chair accesible toilets available

    Facility Information

    Telephone number
    03-5579-5890
    Address
    2-2-18, Ginza, Chuo-ku
    Fee
    -
    Hours
    10:30 - 19:00
    Closed days
    None
    Official Website
    http://100mangokushop.jp/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    About 2 minutes on foot foot About 120 meters

  7. Spot6 Ginza Washita Shop Main Store About 20 minutes

    Ginza Washita Shop Main Store

    Enjoy Okinawan music and the brightsmiles of the staff, and immerse yourselfin the Okinawan atmosphere of thisshop. Here, you will find many types ofAwamori liquor, Okinawan vegetables,tropical fruits, and more.(From February2023, relocated to TOKYO KOTSU KAIKAN)

    Accessibility Information

    • 車いすのまま入れるトイレあり
    • オストメイトの対応設備あり
    • 授乳スペースなし
    • 障がい者等用駐車スペースなし
    • 筆談ボード、もしくは紙などで筆談対応可
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    There is a wheelchair-accessiblerestroom on the B1 floor and babybeds on the 2nd floor. Please visitthe information desk on the 1stfloor for details.

    Restroom Information

    There are no wheelchair-accessible restrooms.

    Facility Information

    Telephone number
    03-6701-8220
    Address
    TOKYO KOTSU KAIKAN 1F, 2-10-1, Yurakucho, Chiyoda-ku
    Fee
    -
    Hours
    10:00-20:00
    Closed days
    None
    Official Website
    http://www.washita.co.jp/info/shop/ginza/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    On foot foot

  8. Spot7 TOKYO KOTSU KAIKAN About 60 minutes

    Tokyo Kotsu Kaikan

    Here you will find famous local products from all across the country! It is lined with antenna shops and travel information desks from Hokkaido in the north to Okinawa in the south, offering delicious foods and traditional crafts. It's also a great place to visit before you make the trip.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • オストメイトの対応設備あり
    • 授乳スペースなし
    • Parking for the impaired
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出あり

    There is a wheelchair-accessible restroom on the B1 floor and baby beds on the 2nd floor. Please visit the information desk on the 1st floor for details.

    Restroom
    Wheelchair-accessible restroom on B1 floor

    Restroom Information

    There is a wheelchair-accessible restroom on the B1 floor and a diaper-changing area on the 2nd floor.You can check real-time information about available and crowded restrooms using the following link.
    https://vacan.com/en/place/q9JQBzXx

    Facility Information

    Telephone number
    Varies by shop
    Address
    2-10-1, Yurakucho, Chiyoda-ku
    Fee
    -
    Hours
    Varies by shop
    Closed days
    Varies by shop
    Official Website
    http://www.kotsukaikan.co.jp/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

    About 2 minutes on foot foot About 100 meters Travel Tips An elevator to the platform is inside the central exit gate.

  9. Goal JR Yurakucho Station [Central Exit]

    The course finishes at the central ticket gate of JR Yurakucho Station.

    For station details, refer to the JR East website.

    JR East website

Sightseeing spots around the area between
Ginza and Yurakucho

  1. Ginza-dori Ave.

    Ginza-dori Ave.

    Ginza's main street. The street is closed to traffic on Saturday and Sunday afternoons, making it easy to stroll around the area. For details, please visit the Ginza Official website at http://www.ginza.jp/en/. Ginza’s first barrier-free map in English “ALL-ACCESS GINZA Your guide to accessible, barrier-free Ginza” is now available. The Japanese version of the Ginza Accessible Guide published in March 2021 is distributed at Ginfo.

    Accessibility Information

    • 車いすのまま入れるトイレなし
    • オストメイトの対応設備なし
    • 授乳スペースなし
    • 障がい者等用駐車スペースなし
    • 筆談ボード、もしくは紙などで筆談対応不可
    • 触地図、点字による解説等なし
    • 車いす貸出なし

    The “GINZA OFFICIAL” website has maps of barrier-free restrooms.

    Restroom Information

    Information on barrier-free restrooms on the “GINZA OFFICIAL” website covers GINZA MITSUKOSHI and MATSUYA GINZA as well as KIRARITO GINZA, Ginza Core, and more.

    Facility Information

    Telephone number
    Varies by shop
    Address
    G Info Tourist Information Center, Tokyu Plaza Ginza Bldg. 1F, 5-2-1 Ginza, Chuo-ku
    Fee
    -
    Hours
    10:30 - 17:30
    Closed days
    Follows the schedule for Tokyu Plaza Ginza
    Official Website
    https://www.ginza.jp/en/

    *This information was current as of January 2023. Contact individual facilities to confirm details.

  2. GINZA MITSUKOSHI

    GINZA MITSUKOSHI

    A department store at the Ginza 4-chome intersection, the heart of Ginza. Has a kids’ restroom, nursing room, and more.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • Osotomate-friendly facility
    • There are nursing areas
    • Parking for the impaired
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出あり

    Support services for impaired customers (reservations required) and interpretation services in English, Chinese, and Korean are available.

    Restroom
    Wheelchair-accessible restroom on 9th floor

    Restroom Information

    There are wheelchair-accessible restrooms (with ostomate facilities) on all floors excluding the 1st floor and B3 floor, with multi-purpose seats (for adult use). In addition to the wheelchair-accessible restrooms, there is also a nursing area (including a diaper changing table), a kids’ restroom, and more on the 9th floor, where the Ginza Terrace is located.

    Facility Information

    Telephone number
    03-3562-1111 (main switchboard)
    Address
    4-6-16, Ginza, Chuo-ku
    Fee
    -
    Hours
    10:00 - 20:00
    Restaurants on the 11th and 12th floors: 11:00 - 23:00
    *The business hours of each store are different.
    Closed days
    Irregular holidays
    Official Website
    http://mitsukoshi.mistore.jp/store/ginza/index.html

    *This information was current as of January 2023. Contact individual facilities to confirm details.

  3. MATSUYA GINZA

    MATSUYA GINZA

    A well-established department store that first opened its doors in 1869. It also holds events in facilities such as its gallery.

    Accessibility Information

    • There are restrooms that can be accessed with wheelchairs
    • Osotomate-friendly facility
    • There are nursing areas
    • Parking for the impaired
    • Written communication possible through communication boards or paper
    • 触地図、点字による解説等なし
    • 車いす貸出あり

    It is convenient to use the elevator next to Mitsukoshi when coming from the subway.

    Restroom
    Wheelchair-accessible restroom on 8th floor

    Restroom Information

    There are restrooms for visitors in wheelchairs (with baby changing tables) on the 1st floor at the back of the Kyobashi Exit, on the 8th floor, and on the roof. There is a nursing room (including baby changing tables) on the 6th floor. Facilities for ostomy pouch users are available in the multipurpose restroom on the 1st floor.

    Facility Information

    Telephone number
    03-3567-1211
    Address
    3-6-1, Ginza, Chuo-ku
    Fee
    -
    Hours
    10:00 - 20:00 (Restaurant City on the 8th floor: 11:00 - 22:00) *Hours subject to change.
    Closed days
    Irregular holidays
    Official Website
    http://www.matsuya.com/visitor/en/m_ginza/

    A prayer room is available.
    *This information was current as of January 2023. Contact individual facilities to confirm details.

Note 1:
This document has been created based on information as of January 2023.
Note 2:
The travelling time for the routes is estimated at 60 meters per minute.
Note 3:
It is recommended that you make preliminary confirmations of the information listed here by phone before your outing as there may be changes in the data.
Note 4:
Please note that we cannot be held responsible for any loss or injury that may be incurred due to this information.
Note 5:
Consumption tax is included in all listed fees as a general rule. Fees such as admission fees are those for adults unless stated otherwise.
Note 6:
It is recommended that visitors with physical impairments make preliminary inquiries at facilities that they wish to visit such as through their websites. They might be offered discounts or exemptions from fees for the disabled, although the conditions for the presentation of physical impairment certificates may differ.
Note 7:
As a general rule, holiday seasons such as the year-end and New Year's holidays, the Obon holiday break, and Golden Week are not listed.
Note 8:
As a general rule, the hours listed here are the opening and closing hours. Please note that the final time for admission listed here is generally from 30 minutes to 1 hour before closing time.
Note 9:
Please make confirmations with the transit agency you are travelling with before your outing as traffic information may change due to natural disasters or depending on the season.
Note 10:
Map information is the result of investigation from September 2022 to January 2023.