Retail List of examples

The speedy introduction of an online Zoom store has boosted the number of customers even as the coronavirus epidemic continues.

The motto at Ikeuchi Organic(Minato-ku,Tokyo), a textile manufacturer founded in 1958 in Ehime Prefecture’s Imabari city, a city famous for its towels, is, “Maximum safety and minimum environmental impact.” The company mainly produces towels, items that most customers like to touch and feel before choosing. We looked at how the company has overcome this issue and achieved promising results through online sales.

Aiming to cut costs, expand sales channels in Japan and overseas, and increase the number of repeat customers through cashless payment and cross-border e-commerce.

Amid increasing digitalization, stationery store Kakimori(Taito-ku,Tokyo) opened in 2010 with the hope of conveying the wonder and enjoyment of writing by hand. The store sells original goods such as made-to-order notebooks and inks that are tailored for handwriting.

Citizens’ group supports local businesses with vending machine mini markets and “Made in Ota” catchphrase.

Ota City Market Executive Committee (Ota, Gunma Prefecture) is a citizens’ group that holds “Marché” market events as a way of promoting the city. The committee brings together “Made in Ota” local products to create new appeal and brand value for the municipality. Here we look at the potential of vending machine mini markets – a new way of selling local products that have come about due to the coronavirus pandemic.

With so few store visitors, a unique opportunity arises – a new style of shopping service provides new customer satisfaction.

Souvenir shop Ebiya Shoten (Ise, Mie Prefecture) opened in 2016 as part of the long-established Ebiya Daishokudo restaurant. Since then, the store has become much loved by tourists and locals alike for its popular original items based on well-known Ise products and traditional crafts. To overcome the current coronavirus crisis, Ebiya Shoten has come up with an ingenious style of customer service.

Taking full advantage of social media and Internet leads to V-shaped recovery and offers the fun of shopping anytime, anywhere

Komono in Mie Prefecture is known as the home of Banko ware, a style of pottery that originated some 280 years ago. In 2014, Yamaguchi Pottery Studio, a local manufacturer of table and kitchenware for over 50 years, launched its own brand, Kamoshika Doguten. Since then it has opened an online store, as well as a brick-and-mortar outlet, and won many fans through successful online and social media branding. We spoke with Yamaguchi Norihiro, the second-generation company president, about the many initiatives he has introduced in order to stay connected with customers during the coronavirus pandemic.