Site Policy

Multilingual Support Policy

This site is offered in English to provide information to foreign nationals and help them to understand Tokyo's initiatives. Click "EN" at the upper right corner of the page to display the English version of the site.

Privacy Policy

 Detailed contents of privacy policy

Copyrights

 Detailed contents of copyrights

Technical matters

1. Recommended environment

The following browsers are recommended for the safest and most pleasant experience using this website:

1. Microsoft Internet Explorer, latest version
2. Google Chrome, latest version
3. Mozilla Firefox, latest version
4. Safari, latest version
5. Microsoft Edge, latest version

2. Technology used

1.Plug-ins

Adobe Reader (Acrobat Reader 9.0 or later) is required to view and print PDF files. Quick Time or Microsoft Windows Media Player is required to view video files. On some pages, the latest versions of the above software will be required.

2.Cookies

This website utilizes cookies for the purpose of achieving a more convenient viewing experience and continuously improving this website. A cookie is data sent to a user's browser from the server that handles administration of this website. The cookie sent is saved in the user's computer. However, information such as the user's name, address, phone number, and other information that identifies the user are absolutely not included in this cookie. Additionally, these cookies have no direct negative effect on the user's computer. This website may use cookies provided by a third-party contractor to assess the access information of this website. It is possible for the user to decline cookies through the use of appropriate browser settings. Disabling cookies in this way will not hinder the use of this website in any major way. Refer to your browser's help files or browser manufacturer for information on these browser settings.

3.JavaScript

Portions of this website use JavaScript to achieve a more comfortable user experience. Failure to activate JavaScript in your browser may result in an inability to properly view or use this website.

4．SSL

This site uses SSL-encrypted communication to enhance the security of certain services.
To use these services, your web browser must support 128-bit SSL encryption.
By using a browser that supports security functions, the names, addresses, phone numbers, and other personal information that you enter on the site will be automatically encrypted when transmitted and received by servers.
There is no need to worry about this information being stolen even if the transmitted data is somehow intercepted by a third party.
Please note that depending on your firewall and other settings, you may be unable to use certain pages.

5.PDF

The Adobe Reader from Adobe Systems Incorporated is required to view files in the PDF file format. Download the latest version of Adobe Reader if it is not installed on your system or the contents of this website are displayed incorrectly.

6.FLASH

The Adobe Flash Player from Adobe Systems Incorporated is required to view contents that use FLASH. Download the latest version of the Adobe Flash Player if it is not installed on your system or the contents of this website are displayed incorrectly.

7.Twitter

Refer to the Twitter website for an explanation of its terms of use.

8.Facebook

Refer to the Facebook website for an explanation of its terms of use.

3. Information system security

This website will protect its information assets from threats, for the purpose of preserving the trust of its users and fulfilling its social mission as the website of a governmental institution.

1. As a means of maintaining the safety and accuracy of this site's information assets, appropriate safety measures have been taken to prevent improper data access, and the destruction, alteration, loss, and leakage of this data.
2. The information assets on this site are handled in strict accordance with the Tokyo Metropolitan Government's basic policy on information security, laws, ordinances, and other standards.
3. Should the processing of information assets be entrusted to an external party, this processing work will take place under the appropriate supervision of the Tokyo Metropolitan Government.
4. Mechanisms will be established for the continued improvement of this information security policy, one of the aims of this website.

Legal matters

1. Disclaimer

There is no guarantee of the completeness or accuracy of any information provided on this website. This information may be changed without notice or warning. The administrators and owners of this website accept absolutely no responsibility for any damage that may occur directly or indirectly due to the use of the information or content on this website.

2. Prohibitions

The following activities are prohibited in the use of this website:

1. Any activity that hinders or creates obstructions to the operation of this website.
2. Any activity that causes or may cause inconvenience, loss, or violations of privacy to the Tokyo Metropolitan Government, the users of this website, or other third parties.
3. Any activity that violates or may violate public order and morality.
4. Any activity that violates a law, ordinance, or regulation.
5. Any other activity deemed inappropriate by the Tokyo Metropolitan Government.