Last updated March 31, 2023
Route
Select a spot to see details such as tourist information and barrier-free information.
- Start JRUeno Station [Park Exit]
About 6 minutes on foot About 330 meters
- Spot1 National Museum of Nature & Science
About 7 minutes on foot About 400 meters
- Spot2 Ueno Zoological Gardens
[Main Gate]About 21 minutes on foot About 1200 meters
- Spot2 UenoZoological Gardens
[Ikenohata Gate]About 2 minutes on foot About 100 meters
- Spot3 Shinobazu Pond
About 6 minutes on foot About 340 meters
- Spot4 Ameyoko Shopping Street (About 500 meters)
About 1 minute on foot About 50 meters
- Goal JRUeno Station
[Hirokoji Exit]
- Information used in the creation of this website was current as of January 2023
- Indicated route travel times are calculated based on a speed of about 60 meters/minute
Route Details
There is also useful information for when you actually visit a spot, such as the time required, details on restrooms, and travel time between spots.
Explanation of PictogramsNote Items are indicated in dark blue if applicable.
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- Wheelchair-accessible restroom (located within the ticket gates at train and subway stations unless noted otherwise)
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- Nursing area (with diaper-changing table, unless noted otherwise)
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- Written communication possible through communication boards or paper
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- Osotomate-friendly facility
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- Parking for the impaired
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- Explanations, etc. available through tactile maps or in Braille
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Start JR Ueno Station [Park Exit]
The course starts at the Park Exit of JR Ueno Station.
For station details, refer to the JR East website. -
About 6 minutes on foot About 330 meters
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Spot1 National Museum of Nature and Science About 2 hours
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">Accessibility Information
Extensive facilities include tactile maps of the museum (with explanations in Braille for some exhibits), wheelchair-accessible restrooms, and audio guides. Free wheelchair rentals and written communication boards are also available.
Restroom Information
Japan Gallery: Wheelchair-accessible restrooms available on B1, 1st and 2nd floors. Ostomate facilities located inside wheelchair-accessible restroom on 2nd floor, diaper-changing stations inside wheelchair-accessible restrooms on B1 and 1st floor, and diaper-changing station (can be used by adults) inside wheelchair-accessible restroom on 2nd floor.
Global Gallery: Wheelchair-accessible restrooms available on all floors. Ostomate facilities located inside wheelchair-accessible restroom on north side of 1st floor, diaper-changing stations inside wheelchair-accessible restrooms on B2,B1,1st floor, 1st floor south and 2nd floor and south side of 3rd floor, and diaper-changing stations (can be used by adults) inside wheelchair-accessible restrooms on B3, north side of B2, B1, north side of 1st and 2nd floors.Facility Information
- Telephone number
- 050-5541-8600 (Hello Dial operator service)
- Address
- 7-20 Uenokoen, Taito-ku
- Fee
- Permanent Exhibitions: ¥630 (free of charge for those with impairments; inquire for details.)
- Hours
- 9:00 - 17:00
- Closed days
- Mondays (the following day if Monday is a national holiday), duringfumigation around late June
- Official Website
- https://www.kahaku.go.jp/english/
*This information was current as of January 2023. Contact individual facilities to confirm details.
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About 7 minutes on foot About 400 meters
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Spot2 Ueno Zoological Gardens About 2 hours
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Use the Aesop Bridge elevator to avoid uneven surfaces between the East Garden and West Garden.
Restroom Information
East Garden: Wheelchair-accessible restrooms are available near the exit, Elephant Forest, Former Entrance, crane enclosure, Gorilla Woods and Tiger Forest, and inside and near Saruyama Kitchen. Ostomate facilities are located inside Monkey Mountain Kitchen near the Elephant Forest, and facilities with diaper-changing stations (also for adults) inside wheelchair-accessible restrooms are located near the exit, Former Entrance, and crane enclosure. Diaper changing stations are also available in locations such as restrooms and nursing rooms.
West Garden: Wheelchair-accessible restrooms are available at the West Garden Cafeteria, near Ikenohata Gate, in the Vivarium, at Children’s Zoo STEP, near Panda’s Forest and Benten Gate. Ostomate facilities are located at Children’s Zoo STEP, near Panda’s Forest and near Benten Gate, and diaper-changing stations (also for adults) are available inside wheelchair-accessible restrooms near Ikenohata Gate, in the Vivarium, at Children’s Zoo STEP, and near Benten Gate. Diaper changing stations are available in most restrooms, at Children’s Zoo STEP, and nursing rooms.Facility Information
- Telephone number
- 03-3828-5171
- Address
- 9-83 Uenokoen, Taito-ku
- Fee
- Entry: ¥600 (free of charge for those with impairments; inquire for details.)
- Hours
- 9:30 -17:00 (admission until 16:00)
- Closed days
- Mondays (the following day if Monday is a national holiday or Tokyo Citizen’s Day (October 1st))
- Official Website
- https://www.tokyo-zoo.net/english/ueno/index.html
*This information was current as of January 2023. Contact individual facilities to confirm details.
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About 2 minutes on foot About 100 meters
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Spot3 Shinobazu Pond About 30 minutes
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The pond is circled by a smooth, almost completely level path. The pedestrian deck lets wheelchair users view the pond up-close.
Restroom Information
Wheelchair-accessible restroom (with audio guidance, Braille, ostomate facilities, and diaper-changing station) located near Shitamachi Museum.
Facility Information
- Telephone number
- 03-3828-5644 (Ueno Park Office)
- Address
- Uenokoen, Taito-ku
- Fee
- Free
- Hours
- Unrestricted
- Closed days
- None
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*This information was current as of January 2023. Contact individual facilities to confirm details.
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About 6 minutes on foot About 340 meters Travel Tips There are several alleys connecting the street in front of Suzumoto Engei Hall with Ameyoko Shopping Street, so you can choose the least crowded one.
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Spot4 Ameyoko Shopping Street About 30 minutes
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Since it is a shopping street, accommodations vary by shop. The street is flat and goods are visible from the road. Move with caution as the street can get very crowded at times, especially on weekends and holidays.
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Restroom Information
No public restrooms.
Facility Information
- Address
- 6-10-7 Ueno, Taito-ku (Ameyoko Shotengai Association)
Ueno 4-chome and 6-chome, Taito-ku, Tokyo (Ameyoko Shopping Association) - Hours
- Varies by shop
- Closed days
- Varies by shop
- Official Website
- http://www.ameyoko.net/
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*This information was current as of January 2023. Contact individual facilities to confirm details.
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About 1 minute on foot About 50 meters
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Goal JR Ueno Station [Hirokoji Exit]
The course finishes at Hirokoji Gate of JR Ueno Station.
For station details, refer to the JR East website.
Sightseeing spots around Ueno
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Spot5 TOKYO METROPOLITAN ART MUSEUM /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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Wheelchairs and strollers can be rented for free, and abreastfeeding room is also available.
Restroom Information
Wheelchair-accessible restrooms located throughout building. Ostomate facilities and diaper-changing stations (can be used by adults) available inside wheelchair-accessible restrooms in front of Citizens' Galleries 1 & 2 and next to Exhibition Room on lobby floor.
Facility Information
- Telephone number
- 03-3823-6921
- Address
- 8-36 Uenokoen, Taito-ku
- Fee
- Admission fee varies by exhibition (free for customers with impairments; inquire for details)
- Hours
- 9:30 -17:30 (admission until 17:00)
*Open until 20:00 on Fridays during Special Exhibitions; admission until 19:30 - Closed days
- 1st and 3rd Monday of each month (the following day if Monday is a holidays & substitute holidays; special/planned exhibitions closed every Monday)
- Official Website
- https://www.tobikan.jp/en/index.html
*This information was current as of January 2023. Contact individual facilities to confirm details.
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Spot6 The National Museum of Western Art /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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">Accessibility Information
Staff members are posted throughout the museum and can provide assistance with moving through the galleries. Wheelchair users can access the galleries via the elevators. Ask a staff member if you would like to use the nursing space.
Restroom Information
A wheelchair-accessible restroom (with diaper-changing seats) is located on the B2 floor of the rotating exhibition pavilion in front of the 1st floor restaurant. Ostomate facilities are located in the multipurpose restroom in front of the 1st floor restaurant.
Facility Information
- Telephone number
- 050-5541-8600 (Hello Dial operator service)
- Address
- 7-7 Uenokoen, Taito-ku
- Fee
- Permanent Collection: ¥500; separate fee for special exhibitions
*Free of charge for holders of a disability certificate and one accompanying person. - Hours
- 9:30-17:30 (until 20:00 on Fridays and Saturdays (regular exhibitions / rotating exhibitions)
Free of charge for those with impairments and caregivers - inquire for details - Closed days
- Mondays (the following day if Monday is a national holiday)
- Official Website
- https://www.nmwa.go.jp/en/
*This information was current as of January 2023. Contact individual facilities to confirm details.
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Spot7 The Ueno Royal Museum /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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Wheelchair-accessible restrooms have a diaper-changing station. Museum staff will assist wheelchair users when moving to the 2nd floor.
Restroom Information
Wheelchair-accessible restroom (with diaper-changing station) located at far end of lobby.
Facility Information
- Telephone number
- 03-3833-4191
- Address
- 1-2 Uenokoen, Taito-ku
- Fee
- Varies by exhibition (discounts may be available for customers with impairments; inquire for details.)
- Hours
- 10:00-17:00 (may vary)
- Closed days
- Irregular holidays
- Official Website
- https://www.ueno-mori.org/
*This information was current as of January 2023. Contact individual facilities to confirm details.
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Spot8 Ueno Sakura Terrace /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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">Accessibility Information
The elevator near the bronze statue of Saigo Takamori goes down to the 1st floor for access to Ueno Station’s Hirokoji Exit (elevator in operation 10:00 - 23:00). *Written communication is available on request from facility staff (facility staff hours 10:00 to 19:00).
Restroom Information
A wheelchair accessible restroom (with a diaper changing station but no nursing room) is located on the 1st floor near the elevators.
Facility Information
- Telephone number
- Varies by shop
- Address
- 1-54 Uenokoen, Taito-ku
- Hours
- 11:00-23:30 (varies for some shops)
- Closed days
- 3rd Monday in February
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*This information was current as of January 2023. Contact individual facilities to confirm details.
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Spot9 Shitamachi Museum /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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">Accessibility Information
The exhibitions are installed at a low height to improve visibility for wheelchair users and children. Some exhibits can be touched.
Restroom Information
Wheelchair-accessible restroom (with diaper-changing station) located near 1st-floor elevators.
Facility Information
- Telephone number
- 03-3823-7451
- Address
- 2-1 Uenokoen, Taito-ku
- Fee
- ¥300 (may be discounted for visitors with impairments; inquire for details)
- Hours
- 9:30 - 16:30 (admission until 16:00)
- Closed days
- Mondays (the following day if Monday is a national holiday)
- Official Website
- http://www.taitocity.net/zaidan/shitamachi/
*This information was current as of January 2023. Contact individual facilities to confirm details.
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Spot10 Suzumoto Entertainment Hall /var/sites/site2SR0T001/htdocs/tourism/accessible/en/route_section.php on line 10
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An elevator goes up to the hall. There is a step into the restrooms, but wheelchair users may ask for assistance.
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Restroom Information
A wheelchair-accessible restroom is not available.
Facility Information
- Telephone number
- 03-3834-5906
- Address
- 2‐7‐12 Ueno, Taito-ku
- Fee
- Regular shows: ¥3,000
- Hours
- 12:30-16:30 for matinees; 17:30-20:40 for evening performances
- Closed days
- Irregular closings (for private showings, etc.)
- Official Website
- http://www.rakugo.or.jp
*This information was current as of January 2023. Contact individual facilities to confirm details.
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