Lodging facilities where everyone can enjoy a comfortable stay

Last updated: February 29, 2024

Facility Guide

The hotel’s café/restaurant ROYAL Mirai Dining & Kitchen combines the chic Japanese traditions of Asakusa with Italian cuisine and is wheelchair accessible. Guest rooms feature large desks, bright lighting, and duvet-style bedding with an emphasis on cleanliness.

How to book a Universal Twin Room

How to book: Please call the Richmond Hotels Customer Center.

Hotel reservation phone number: 050-3183-0414

Reservation hours: Outside of reception hours, please contact the hotel directly.
03-5806-0255 Available 24/7

Facility overview

Accessibility information

Wheelchair-accessible parking: Phone reservation required.
1,500 yen/night

Guest loan items

Wheelchair
Shower chair

Wheelchair-accessible restrooms in common areas inside the building: 1 location on the first floor

Number of elevators: 2 (1 of which is wheelchair-accessible)

Accessibility from the nearest station: Take the elevator to ground level from the A1 Exit of Asakusa Station on the Tsukuba Express line. The hotel is located 3 minutes away on foot via a flat pathway.

*This information is current as of February 2024. Please check with the facility for more information.

Facility information

Address: 2-7-10 Asakusa, Taito-ku, Tokyo, 111-0032

TEL: 03-5806-0255

FAX: 03-5806-0256

Official website: https://richmondhotel.jp/asakusa/

Check in: 14:00

Check out: 11:00

Access from the nearest station: Just a 3-minute walk from A1 Exit of Asakusa Station on the Tsukuba Express line

*Click on the link in the map to view in Google Maps.

Special efforts to ensure everyone
has a comfortable stay

Entire facility

There is an elevator near the front desk for easy access to the Universal Twin Room.
The Universal Twin Room is located near the elevator.
Assistance is available for carrying luggage to guest rooms.

Guest room (Universal Twin Room)

The Universal Twin Room has a wide entrance. The room is spacious enough for a wheelchair to turn around.
A hard carpet is used to allow wheelchairs to move around easily.
The desk is wide, with enough room underneath for a wheelchair to easily roll in and out.
The footrest of a wheelchair can fit in the gap under the bed frame, making transfers to the bed safer by removing the gap between the wheelchair and the bed.
The mattress feels secure and allows users to maintain a stable position without sinking down into the mattress.

Bath and toilet (Universal Twin Room)

The bath and toilet are located in the same room. The entrance has a three-panel sliding door with a wide opening, and is flat for easy entry/exit.
Facing the toilet, there is an L-shaped fixed grab bar mounted on the left side (wall side) and a U-shaped movable grab bar mounted on the right side (sink side).
The floor has a non-slip surface, and the grab bars and sink are within arm’s reach for safety.
The sink area is spacious, with enough room for a wheelchair to turn around with ease.
An easy-to-use shower chair with a backrest is available upon request.
There is an emergency call button.

Review from a wheelchair user who stayed at the hotel

The hotel is conveniently located just a 3-minute walk from the A1 Exit of Asakusa Station on the Tsukuba Express line. This exit has an elevator that takes you to ground level. The hotel is located in the heart of Asakusa, one of Tokyo’s most popular tourist areas. It is close to Senso-ji Temple. This is a very convenient location to explore Nakamise Street, try the food and drinks, and enjoy the bustling atmosphere of Asakusa to the fullest.

Entering the hotel in a wheelchair was a breeze, and I was even more excited at check-in when the staff explained the hotel’s equipment in detail. The amenity bar in the lobby was difficult to see from my wheelchair, but the staff read out the labels and explained what was available to me. I was glad that the front desk staff asked if there was anything they could do to help me.

The Universal Twin Room was a spacious 29㎡ with two beds and enough room to turn around in my electric wheelchair. The desk was wide and easy to use for working, and could easily accommodate my wheelchair underneath. Although the bath and toilet were located in the same room, the room was spacious, and the non-slip floor felt safe. The grab bar next to the toilet was movable. It was helpful to be able to flip it up when using the sink. The showerhead in the bathtub can reach the sink, so it is possible to wash your hair in the sink.

If you leave the hotel through the front entrance, turn left, and go straight, you will reach an elevator that will take you up to the main hall of Senso-ji Temple. I enjoyed exploring the Asakusa area, including Nakamise Street and the Kaminari-mon Gate. With so many restaurants nearby, eating out for dinner was also very convenient. The hotel breakfast is served at ROYAL Mirai Dining on the first floor. It is better to check when the restaurant gets crowded and avoid eating breakfast at those times.