Royal Park Hotel

Last updated: February 29, 2024

Facility Guide

Nihonbashi is a district full of old shops that retain the atmosphere of the Edo period. It’s a place where innovation and tradition, newness and nostalgia intersect. Experience the pulse of the metropolis and the warmth of old Tokyo when you stay at the Royal Park Hotel.

All of the hotel’s restaurants and bars are also wheelchair accessible.

How to book an Accessible Room

How to book
Call the hotel directly by phone
Hotel reservation phone number
03-5641-2958
Reservation hours
Weekdays: 8:00～20:00 / Saturdays, Sundays, and holidays: 9:00～18:00

Facility overview

Accessibility information

Wheelchair-accessible
parking
No reservation needed
1,500 yen/night
Guest loan items
  • Wheelchair
  • Non-slip mat for bathtub
  • Shower chair
  • Bath board
  • Mountable bathtub grab bar
  • Bath chair
Wheelchair-accessible
restrooms in common areas
inside the building
1 location on the first floor
Number of elevators
4 (1 of which is wheelchair-accessible)
Accessibility from
the nearest station
Take the elevator to ground level from Exit 4 of Suitengumae Station on the Tokyo Metro Hanzomon Line. The route from the exit next to the hotel to the hotel entrance is step-free (some parts are sloped).

*This information is current as of February 2024. Please check with the facility for more information.

Facility information

Address
2-1-1 Nihonbashi-Kakigaracho, Chuo-ku, Tokyo, 103-8520
TEL
03-3667-1111
FAX
03-3667-1115
Official website
https://www.rph.co.jp
Check in
15:00
Check out
12:00
Access from the nearest station
Directly connected Exit 4 of Suitengumae Station on the Tokyo Metro Hanzomon Line.

*Click on the link in the map to view in Google Maps.

Special efforts to ensure everyone
has a comfortable stay

Entire facility

  • Guests in wheelchairs are escorted to a low desk at check-in.
  • The hotel staff escorts guests to their rooms.
  • Guest rooms are located close to the elevator hall.
  • The staff at the breakfast buffet served at Chef’s Dining Symphony on the first floor are quick and responsive.

Guest room (Accessible Room)

  • The door knob is located approximately 75 cm from the floor, making it easy for wheelchair users to reach and open the door.
  • The staff explain the accessible room features and how to use the equipment, and can review each feature with the guests.
  • The room is spacious enough for a wheelchair user to move and turn around with ease.
  • The height and placement of the bed allows for easy transfer from a wheelchair.
  • Two peepholes have been installed in the door, one at normal height and one at wheelchair height.
  • The shelves, including the closet, are at a height easily accessible to wheelchair users.
  • The guest room desk is of sufficient height and width, and is accessible to wheelchair users.
  • Guest room (Accessible Room)
  • Guest room (Accessible Room)

Bath and toilet (Accessible Room)

  • The bath and toilet are located in the same room. The room has a sliding door and sufficient space.
  • Fixed grab bars are mounted on the wall on either side of the toilet.
  • The sink is designed to be easy for wheelchair users to use. It can fully accommodate the lower part of a wheelchair (the user’s feet), and the mirror has been installed at an angle.
  • Bath and toilet (Accessible Room)
  • Bath and toilet (Accessible Room)

Review from a wheelchair user who stayed at the hotel

To get to the Royal Park Hotel, take the elevator in Suitengumae Station on the Hanzomon Line and exit the station at the exit next to the front of the hotel. There is a ramp at the hotel entrance that makes it easy to bypass the steps and enter the hotel. The lobby has a luxurious feel, and the staff approached me to gently offer assistance. The check-in counter is about 105 cm high, but the hotel staff directed me to a meeting table near the front desk where I could fill out the guest card.

The hotel staff carried my luggage to my room. The elevator has a convenient system that automatically takes you to the floor where your room is located when you tap the reader with your card key. I got off at the sixth floor where the accessible room was located. The room was right in front of the elevator. The room had a spacious interior, and the twin beds were placed at a right angle to each other to allow for easy turning and movement in a wheelchair. The staff explained the room equipment while checking the height of the shower head and other aspects of usability with me, which was very helpful.

The bathroom and toilet were located in the same room, but it was spacious enough. The sink counter was designed to fully accommodate a wheelchair user’s feet, and the mirror was set at an angle to make it easier to use for wheelchair users. The magnifying mirror was also at a comfortable wheelchair height. I thought the bathroom was very well-equipped. It had a bath board, bathtub grab rails, and other accessible equipment. The bed was about 56 cm high and thoughtfully placed for easy transfer from a wheelchair.

There were almost no steps or other barriers around the hotel, and I was able to easily go to stores and restaurants in the nearby Suitengu and Ningyocho areas. Breakfast was buffet style. The staff were incredibly responsive and directed me to a seat close to where the food was being served. When I left the hotel, the hotel staff escorted me all the way to the elevator at Suitengumae Station. Overall, the hotel was well equipped with accessible facilities and provided a friendly environment for people with disabilities. It seemed as though they listened to feedback from previous guests with disabilities who had stayed at the hotel.

Guest Room (Accessible Room) specifications

Click on each image to enlarge it

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